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  1. A Guarantee is a promise or formal assurance that attests to the quality of a product. It is generally given in writing by the company or verbally by a person selling the product. It says that a product will be repaired, replaced or money will be refunded if it is not of a specified quality. Which of the following situations is the best example of the Guarantee?

  2. A.
    Tom bought a cell phone with the highest consumer ratings in its category.
    B.
    The salesperson assures Peter that he is buying a camera with a guarantee.
    C.
    Peter buys a used camera from John. John assures that it is a quality product and he will refund the money if the camera does not work properly.
    D.
    The auto body shop is specialized in refurbishing and selling used cars.

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    Answer : Option C

    Explanation :

    In option C, John assures Peter that he is buying a quality product and the money will be refunded if the camera lacks in performance.


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