Discussion :: Microsoft Dynamics
- You receive an email message from a potential customer. You need to track the potential customer as a new lead in Microsoft Dynamics CRM 2011. What should you do?
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A.
Convert the email message into a lead
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B.
Create a new lead and set a connection to the email message
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C.
Create a new lead, attach the email message to the lead and then save the lead
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D.
Create a new lead from the Regarding lookup of the email message
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Answer : Option C
Explanation :
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